Background
With over five years of experience as baristas ourselves, we know how chaotic things can get behind the counter. We designed the entire barista and manager experience with that reality in mind when we built joe. Naturally, baristas and managers have a few reservations or questions when they first consider the idea of accepting orders through the app. Here are the top questions and our answer to those questions:
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Topics: Partner Tips
Coffee isn't just a beverage of choice, it's a way of life. Sometimes that way of life can come with a few unintended consequences that might even have you wondering why you got into coffee in the first place. Then you remember: because you love it, that's why. We've pulled together 5 moments that you might not be able to admit to yourself, so we're going to go ahead and admit it for you.
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Topics: For Coffee Lovers
When Starbucks rolled out their mobile order and pay app this year, many coffee professionals started thinking about what they could do to keep pace. As a result, many of you looked into what accepting mobile orders might look like through your POS provider or maybe you even launched your own app.
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Topics: Partner Tips
Justin Shaheen, owner of Pilgrim Coffeehouse was the second brave soul to test mobile ordering with Joe. Being both a new business in the north end and situated near a bus stop, getting the word out to on-the-go foot traffic that may skip coffee in favor of catching the bus is a priority. Justin is a pretty humble guy, so let us toot his horn a little - his shop is a true hidden gem in the north end. Justin sources an eclectic selection of beans from Ethiopia and Myanmar just to name a couple and it is delicious.
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Topics: Partner News
Now, more than ever, social media is playing a tremendous role in how coffee shops cultivate loyalty and connect with new customers in their area. As a company that is hellbent on empowering independent coffee shops, we thought it prudent to share a few tips on how to really make a difference through your social channels.
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Topics: All, Mobile Ordering, Tips & Advice
