--- title: First reactions to joe Kiosk Experience at Anthem Coffee description: Discover how joe's new kiosk XP is transforming coffee shop hospitality by freeing baristas for meaningful interactions, enhancing customer experiences, and boosting business efficiency. image: https://blog.joe.coffee/hubfs/d76f8a83-4607-422f-901f-6ea50f320e0c.png --- [![joe-logo-2023-edition_joe logo white on red](https://blog.joe.coffee/hs-fs/hubfs/joe-logo-2023-edition_joe%20logo%20white%20on%20red.png?width=75&height=75&name=joe-logo-2023-edition_joe%20logo%20white%20on%20red.png)](https://joe.coffee) - [PRODUCT OVERVIEW](https://joe.coffee/point-of-sale) - [TESTIMONIALS](https://joe.coffee/testimonials) - [PRICING](https://joe.coffee/pricing) - [ABOUT US](https://joe.coffee/why-joe) - [FAQs](https://support.joe.coffee) - RESOURCES - [COMMUNITY HUB](https://joe-partner-community.circle.so) - [INDUSTRY BLOG](https://blog.joe.coffee) - [PARTNER STORIES](https://blog.joe.coffee/testimonials) [OWNER LOGIN](https://manage.joe.coffee/login) [ORDER AHEAD](https://shop.joe.coffee) # First reactions to joe Kiosk Experience at Anthem Coffee Discover how joe's new kiosk XP is transforming coffee shop hospitality by freeing baristas for meaningful interactions, enhancing customer experiences, and boosting business efficiency. [Nick Martin](https://blog.joe.coffee/author/nick-martin) May 10, 2025 --- #### *[This post is part of the "Building In Public" Series](https://blog.joe.coffee/tag/build-in-public). No flashy editing, no perfect sound bites—just raw, honest conversations about what it really takes to scale a mission-driven business. Follow the series: * - [*Podcast (YouTube)*](https://www.youtube.com/watch?v=W3yblr9iL2w&list=PLZK4HUxDIQKKR7bmVj7t6OselN9xVxvja) - [*Blog Series*](https://blog.joe.coffee/tag/build-in-public) - 00:00 First hospitality-rich kiosk experience - 00:55 Embracing New Paradigms in Business - 03:01 The Role of Technology in Enhancing Customer Experience - 31:51 Human Connection in Coffee Shops - 33:37 Challenges and Solutions for Baristas - 45:56 Future of Cashless Transactions DISCUSS Have strong feelings one way or the other regarding the role of kiosks in a coffee setting? Connect with fellow owners and share your thoughts, ideas, and questions in the [Community Hub](https://joe-partner-community.circle.so/c/building-in-public/coffee-shops-and-kiosks-blasphemy-or-an-evolution-forward-in-hospitality).  Want to connect directly with Bryan Reynolds of Anthem Coffee and Anthem Coffee School? Email [Bryan@joe.coffee](mailto:Bryan@joe.coffee)or [connect with him in our Community Hub](https://joe-partner-community.circle.so/c/lets-talk-shop/meet-bryan-reynolds-joe-s-first-ever-premier-partner-at-your-service).  --- ## Debrief Overview We sat down with Bryan Reynolds of Anthem Coffee and joe's first Premier Partner to unpack new learnings about customer experience, barista experience and the impact on hospitality and workflow following the launch of Joe Kiosk for the first time at Anthem's flagship location.  --- ## Join the Conversation If you’re curious about bringing kiosks to your shop—or just want to explore how tech can enhance your hospitality—we’d love to talk. Email me directly at [thrive@joe.coffee.](mailto:thrive@joe.coffee) Let’s build a better future for indie coffee—together. ## Similar posts ### [Mobile: Opportunity or Threat for Indie Coffee?](https://blog.joe.coffee/mobile-ordering-for-coffee-shops-unlocks-enhanced-customer-service) Mobile ordering at coffee shops should be an integrated part of your customer service strategy. The impact is higher average tickets, bigger tips,... Nick Martin Feb 20, 2019 Build In Public ### [Behind the Scenes: Employee Brown Bag on Growth & Philosophy](https://blog.joe.coffee/behind-the-scenes-employee-brown-bag-on-growth-philosophy) Discover how Joe Coffee's vertical, coffee-first approach empowers café owners to grow intentionally, connect with communities, and reclaim their... Nick Martin Jun 13, 2025 ### [Pegasus Coffee](https://blog.joe.coffee/pegasus-coffee-gives-customers-the-coffee-they-love-even-when-theyre-on-the-go) Pegasus Coffee in Seattle, Washington let's their customers mobile order ahead with joe so they never have to settle for coffee they don't love. Nick Martin Jul 18, 2019 **Let's build coffee** and community together. Sign up today to get the inside scoop on all things independent coffee. From industry trends to inspiration about how to innovate, find out how others are thriving by leveraging joe's effortless technology. ### ![joe-logo-2023-edition_joe logo white on red](https://blog.joe.coffee/hs-fs/hubfs/joe-logo-2023-edition_joe%20logo%20white%20on%20red.png?width=92&height=92&name=joe-logo-2023-edition_joe%20logo%20white%20on%20red.png) The complete ordering system, built for local coffee shops to thrive.    ### Resources - [Get a Demo](https://joe.coffee/get-started) - [Partner Login](https://merchant.joe.coffee/) - [Support](https://support.joe.coffee/) - [Blog](https://blog.joe.coffee) - [Merchant Terms of Service](https://joe.coffee/merchant-tos/) - [Terms & Conditions and Privacy Policy](https://joe.coffee/terms-of-service-privacy-policy/) ### Our Company - [About Us](https://joe.coffee/why-joe) - [Contact Us](https://support.joe.coffee) © 2023 Coffey Ventures, Inc. All rights reserved [Privacy Policy](https://joe.coffee/terms-of-service-privacy-policy/) [Powered by Atlas - a B2B SaaS HubSpot theme](https://www.kalungi.com/atlas-hubspot-theme-for-b2b-saas-software)