Starbucks, has truly aced the game of creating a devoted fanbase. They cracked the code with a winning formula that included an enticing and gamified rewards program, a trustworthy in-person and digital experience, extremely valuable customer ordering data, and targeted marketing campaigns tailored to their coffee lovers. Even with superior coffee and service, independent coffee has had to rely on run-of-the-mill point of sale and rewards solutions that simply sent out marketing emails manually, and small businesses were left in the dust.
But, the tables have turned! Independent coffee shops can now go head-to-head with corporate giants in terms of rewards and marketing strategies.
Introducing joe Rewards
Introducing joe Rewards, a loyalty and rewards program armed with a marketing powerhouse that brings the same growth formula used by Starbucks right into the hands of small businesses.
Yes, you heard it right! joe Rewards, along with a suite of marketing capabilities and a comprehensive customer relationship management tool, is now accessible to independent coffee shop owners through their joe Coffee app.
Let's dive into the remarkable features of joe Rewards, built in to every joe Point of Sale, that will elevate your coffee shop's rewards and marketing experience to extraordinary heights.
1 - joe Rewards Cards that rival Starbucks
At the forefront of joe Rewards are the joe Rewards cards that take traditional gift cards to the next level. They allow you to build your coffee brand and incentivize your customers for choosing your shop for their daily caffeine fix! Customize the entire experience, from the look of your cards to the in-app gifting experience for your customers. Discover more about how to order these awesome cards and the incredible features that make joe Rewards cards unmatched in the coffee industry.
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2 - Modern Marketing Tools at your Fingertips
As a busy coffee shop owner, you don't have time to waste on ineffective marketing emails. With joe Rewards in your pocket, you can say goodbye to those time-consuming tasks and say hello to automated marketing campaigns that you can set up with just a few taps on your phone.
Connecting with your customers has never been easier or more personal, thanks to these Campaigns. You can choose from joe's pre-populated messages and add your own personal touch to match your unique brand. Or, if you're feeling creative, you can create your own campaign from scratch!
In just minutes, your coffee shop will be at the forefront of your customers' minds, and they'll be daydreaming about their next visit.
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3 - Now available! A CRM to Connect with Customers Anywhere
You offer an unbeatable experience in your shop, but what about days when you're not in shop? With joe Rewards' new Customer Relationship Management (CRM) tool, busy coffee shop owners can easily keep up with customer feedback and reviews on the go. And if, by any chance, a customer didn't have an extraordinary experience, you can instantly slide into their DMs with a personalized message and a digital Rewards card or promo code to entice them back in. With joe Rewards, you have the power to reach your customers wherever they may be.
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Because these marketing capabilities of joe Rewards are so incredible, we're making them available to any joe coffee shop partner. But the real magic happens when joe Rewards and marketing capabilities team up with Rewards cards and the joe Point of Sale. Together these create an engine that outperforms corporate competition and will supercharge growth in your coffee shop.