--- title: mobile ordering and rewards for coffee pros and enthusiasts | Nick Martin description: Stories, inspiration and ideas for today's coffee professional. --- [![joe-logo-2023-edition_joe logo white on red](https://blog.joe.coffee/hs-fs/hubfs/joe-logo-2023-edition_joe%20logo%20white%20on%20red.png?width=75&height=75&name=joe-logo-2023-edition_joe%20logo%20white%20on%20red.png)](https://joe.coffee) - [PRODUCT OVERVIEW](https://joe.coffee/point-of-sale) - [TESTIMONIALS](https://joe.coffee/testimonials) - [PRICING](https://joe.coffee/pricing) - [ABOUT US](https://joe.coffee/why-joe) - [FAQs](https://support.joe.coffee) - RESOURCES - [COMMUNITY HUB](https://joe-partner-community.circle.so) - [INDUSTRY BLOG](https://blog.joe.coffee) - [PARTNER STORIES](https://blog.joe.coffee/testimonials) [OWNER LOGIN](https://manage.joe.coffee/login) [ORDER AHEAD](https://shop.joe.coffee) AUTHOR # Nick Martin ## Stories by Nick --- Build In Public ### [Behind the Scenes: Employee Brown Bag on Growth & Philosophy](https://blog.joe.coffee/behind-the-scenes-employee-brown-bag-on-growth-philosophy) Discover how Joe Coffee's vertical, coffee-first approach empowers café owners to grow intentionally, connect with communities, and reclaim their... Nick Martin Jun 13, 2025 ### [First reactions to joe Kiosk Experience at Anthem Coffee](https://blog.joe.coffee/embracing-the-fourth-wave-how-kiosks-are-helping-us-reclaim-hospitality-in-coffee) Discover how joe's new kiosk XP is transforming coffee shop hospitality by freeing baristas for meaningful interactions, enhancing customer... Nick Martin May 10, 2025 Build In Public ### [Reimagining Coffee from Root to Cup: Building Regenerative Systems at Joe Coffee](https://blog.joe.coffee/reimagining-coffee-from-root-to-cup-building-regenerative-systems-at-joe-coffee) Joe Coffee embraces regenerative commerce, quantum physics, and a farmer-first approach to transform the coffee industry. Join us in building a... Nick Martin May 10, 2025 Industry Trends ### [The 3 Biggest Challenges Holding Independent Coffee Shops Back (And How to Overcome Them)](https://blog.joe.coffee/the-3-biggest-challenges-holding-independent-coffee-shops-back-and-how-to-overcome-them) There is a fundamental difference in the way national chains view their technology compared to independent coffee shop owners. We unpack the... Nick Martin Feb 20, 2025 Build In Public ### [Building In Public: A Big Leap Forward On Positioning](https://blog.joe.coffee/strategy-session-a-big-leap-forward-on-positioning) We're pulling back the curtain on scaling a VC-Backed Startup as part of our mission to revolutionize the coffee industry to better serve small... Nick Martin Feb 20, 2025 Build In Public ### [Building In Public: Shifting Paradigms, Power of Storytelling, The Psychology of Customer Service](https://blog.joe.coffee/changing_paradigms_for_coffee_shops) Our new "Building in Public" series pulls back the curtain on evolving a venture backed startup in service of community, reciprocity, and shared... Nick Martin Feb 17, 2025 Build In Public ### [Conscious Entrepreneurship, Venture Capital, and Building a Business with Purpose](https://blog.joe.coffee/conscious-entrepreneurship-venture-capital-and-building-a-business-with-purpose) What does it mean to build something meaningful while staying true to yourself? Can we create businesses that aren’t just about maximizing... Nick Martin Feb 13, 2025 Build In Public ### [Community Coming Together: "You can break windows, but you can't break spirit"](https://blog.joe.coffee/campfire_coffee_fundraiser) Campfire Coffee is transforming an act of vandalism into a catalyst for community with a giveback campaign that helps kids put down phones and fall... Nick Martin Feb 10, 2025 Build In Public ### [Building In Public: Podcast, New Hardware, and 🤯 Data.](https://blog.joe.coffee/building-in-public-podcast-new-hardware-and-🤯-data) Our new "Building in Public" series pulls back the curtain on evolving a venture backed startup in service of community, reciprocity, and shared... Nick Martin Feb 6, 2025 ### [The Real Cost of a Branded Mobile App vs. Joe: A Comparative Analysis](https://blog.joe.coffee/the-real-cost-of-a-branded-mobile-app-vs.-joe-a-comparative-analysis) Usage based pricing is helping coffee shops increase profits, improve customer satisfaction and get the kind of tech and scale benefits usually only... Nick Martin Aug 6, 2024 Industry Trends ### [3 Ways To Recession-Proof Your Cafe or Coffee Shop](https://blog.joe.coffee/3-ways-to-recession-proof-your-cafe-or-coffee-shop) Use these three simple rules to maximize efficiency and reduce costs at your coffee shop or cafe. Nick Martin Sep 14, 2022 joe POS ### [When coffee shops should promote seasonal drinks based on the data](https://blog.joe.coffee/when-coffee-shops-should-promote-seasonal-drinks-based-on-the-data) We analyzed data on when hot and cold drinks switch positions as most popular at local coffee shops. Here's what we learned and when shops should... Nick Martin Sep 8, 2022 All ### [A letter from the founders](https://blog.joe.coffee/letter-from-the-founders) At joe, we're on a mission to make buying local as convenient as ordering at Starbucks. With a goal to launch 16000 locations on the platform by... Nick Martin Jun 22, 2022 All ### [Coffee shop tools to thrive in the "New Normal"](https://blog.joe.coffee/coffee-shop-tools) How joe's coffee-specific technology help owners keep up. Nick Martin Jun 21, 2022 ### [3 Reasons to go mobile now](https://blog.joe.coffee/mobile_ordering_coffee_shops_facts) joe users visit the coffee shops they love MORE often than before they used the app for mobile ordering. Nick Martin Nov 10, 2021 Mobile Ordering ### [Why "Card-not-present" fees can kill a coffee shop](https://blog.joe.coffee/how-to-compare-pricing-for-coffee-shop-mobile-ordering) Pricing decisions for coffee shops when it comes to mobile and online ordering are crucial coming out of the pandemic. Here are important tips for... Nick Martin May 18, 2021 Industry Trends ### [Webinar: Creating an Inclusive Third Place](https://blog.joe.coffee/creating_inclusive_coffeehouse_culture_for_coffee_shops_restaurants) Watch this webinar for an insightful and actionable conversation on creating a more inclusive workspace to improve the performance of your company... Nick Martin Aug 13, 2020 Industry Trends ### [Calculate the cost of online ordering for your coffee shop](https://blog.joe.coffee/online_ordering_square_point_of_sale_cost_coffee_shop) Specialty coffee shops are looking for a solution to compete against Starbucks on mobile ordering. Branded apps are a tempting option, but with a... Nick Martin Jul 23, 2020 Industry Trends ### [We’ve raised more funding to build our partnerships](https://blog.joe.coffee/weve-raised-more-funding-to-build-our-partnerships) joe has raised a new round of funding as we step up to do more for indie coffee shops everywhere. Nick Martin Jul 9, 2020 Industry Trends ### [An Open Letter to Indie Coffee Lovers](https://blog.joe.coffee/an-open-letter-to-indie-coffee-lovers) An open letter to small business enthusiasts and indie coffee lovers everywhere in response to reports of meal delivery services gouging small... Nick Martin May 13, 2020 ### [The CARE ACT for Coffee Shops](https://blog.joe.coffee/the-care-act-for-coffee-shops) Details on the CARE ACT for Coffee Shops, Cafes, and Coffee Bars. Nick Martin Apr 2, 2020 ### [Pegasus Coffee](https://blog.joe.coffee/pegasus-coffee-gives-customers-the-coffee-they-love-even-when-theyre-on-the-go) Pegasus Coffee in Seattle, Washington let's their customers mobile order ahead with joe so they never have to settle for coffee they don't love. Nick Martin Jul 18, 2019 ### [Enhancing Relationships](https://blog.joe.coffee/why-mobile-ordering-enhances-what-makes-coffee-shops-great) Learn how joe makes life better for baristas, owners, and coffee lovers with mobile ordering built specifically for coffee behavior on both sides of... Nick Martin Apr 4, 2019 ### [Mobile: Opportunity or Threat for Indie Coffee?](https://blog.joe.coffee/mobile-ordering-for-coffee-shops-unlocks-enhanced-customer-service) Mobile ordering at coffee shops should be an integrated part of your customer service strategy. The impact is higher average tickets, bigger tips,... Nick Martin Feb 20, 2019 Industry Trends ### [Why Branded Apps Don't Work](https://blog.joe.coffee/why-a-branded-app-wont-help-you-compete-with-starbucks-mobile-ordering) Specialty coffee shops are looking for a solution to compete against Starbucks on mobile ordering. Branded apps are a tempting option, but with a... Nick Martin Jan 30, 2019 [1](https://blog.joe.coffee/author/nick-martin/page/1) [2](https://blog.joe.coffee/author/nick-martin/page/2) **Let's build coffee** and community together. Sign up today to get the inside scoop on all things independent coffee. From industry trends to inspiration about how to innovate, find out how others are thriving by leveraging joe's effortless technology. ### ![joe-logo-2023-edition_joe logo white on red](https://blog.joe.coffee/hs-fs/hubfs/joe-logo-2023-edition_joe%20logo%20white%20on%20red.png?width=92&height=92&name=joe-logo-2023-edition_joe%20logo%20white%20on%20red.png) The complete ordering system, built for local coffee shops to thrive.    ### Resources - [Get a Demo](https://joe.coffee/get-started) - [Partner Login](https://merchant.joe.coffee/) - [Support](https://support.joe.coffee/) - [Blog](https://blog.joe.coffee) - [Merchant Terms of Service](https://joe.coffee/merchant-tos/) - [Terms & Conditions and Privacy Policy](https://joe.coffee/terms-of-service-privacy-policy/) ### Our Company - [About Us](https://joe.coffee/why-joe) - [Contact Us](https://support.joe.coffee) © 2023 Coffey Ventures, Inc. All rights reserved [Privacy Policy](https://joe.coffee/terms-of-service-privacy-policy/) [Powered by Atlas - a B2B SaaS HubSpot theme](https://www.kalungi.com/atlas-hubspot-theme-for-b2b-saas-software)