joe POS

joe Product Review - Most Impactful So Far

A review of the most impactful updates to joe so far in 2023 plus a sneak peak into what's ahead and just how it will help indie coffee shops grow.

Product Updates Review Most Impactful

Hey there, coffee tech enthusiasts! We're thrilled to share with you our latest review of the top joe updates in 2023 so far. We've made some exciting advancements in our joe technology this year, but these are by far the most impactful that coffee shop owners, baristas, and coffee customers will all have taken notice of.

So sit back, grab your favorite coffee beverage, and let's take a closer look at what's been happening in the world of coffee tech!


First, Coffee Lovers

As we are always striving to improve our designs and provide a smooth customer experience, there are three significant enhancements that your customers have surely noticed and appreciated.

joe users will be delighted to find a newly designed wallet where they can easily switch between their joe balance and any store-specific gift cards they have, making it a breeze to manage their funds in the app!

And that's not all, customers can now add a Regular Item, complete with all of their favorite modifiers, and go-to favorite store directly from their my joe page, making reordering even more simple. 

We have also recently introduced a new consumer inbox where customers can find their notifications, personalized offers, and more! It's totally awesome!

Lastly, for coffee shop partners using the joe Point of Sale, the device customers interact with during checkout prominently showcases your brand and includes additional prompts for a seamless checkout experience.


Second, Boss Baristas

Our dedicated product team has been working tirelessly throughout 2023 to create a robust and reliable product for your talented baristas.

With the fast-paced environment behind the bar, we understand the importance of improved speeds. Which is why we've invested heavily in web socket development. Web sockets are a technology that allows joe to have a more instant connection and response, where requests (such as processing a payment) are exchanged in real-time. With the update of version 3.0 in the app store, baristas will notice far greater speeds across the checkout flow, as well as the order status screen. 

Other improvements baristas will take note of include enhanced menu navigation features like the search bar and on-screen prompts for a seamless checkout experience.

product update - grant gift card

Lastly, the release of the "Manage Funds" button, as seen above, at checkout has been a significant development. Baristas can now easily grant store credits to customers, and customers can also purchase loyalty cards for their favorite stores.


Lastly, Shop Owners

Coffee shop owners have definitely noticed the positive impact our updates have had on their valued customers and hardworking baristas this year.

Not only have we made our product more stable and reliable through an upgrade of websockets, but we also now offer Point of Sale hardware backed by Verizon to ensure coffee shops we partner with never go offline. 

joe Point of Sale tablet backed by Verizon

Additionally we've made updates to the reporting dashboard on the joe device have been incredibly significant. Now, baristas, managers, and shop owners can easily filter reports by day and conveniently print or reprint reporting till receipts for effortless reconciliation.

But wait, there's more! We have some exciting surprises in store for coffee shop owners for the rest of 2023. Stay tuned for more updates!



What’s ahead...

Now the fun part! Looking ahead to the rest of 2023, we have some incredibly exciting updates in store for you, coffee shop owners! Here's a sneak peek at what's coming:

Get ready for physical gift cards... we know how much coffee shops love them and we're bringing them to you (only applicable to joe Point of Sale partners).

We will be introducing the new Merchant Manager, accessible at your fingertips directly through the joe coffee app. From checking in on daily operations, to building custom marketing campaigns, it's designed to make your life easier. 

We're expanding our features that will better serve drive thru coffee shops. We're taking our efforts to the next level by broadening our integrations to include clock in/clock out, payroll, inventory, and more, streamlining your operations with ease.

And that's not all! We have a whole suite of brand building tools coming your way. Message your customers, set loyalty parameters, and build your coffee brand like never before!


joe Point of Sale

The Coffee Shop Operating System

From start-up to scale-up, joe Point of Sale is built to take the grind out of running a coffee shop.



We can't wait for the rest of the year and we hope you're just as excited as we are! Stay updated on these new features for joe Point of Sale partners by following us on IG, Tiktok, Threads, and Facebook, and subscribing to our product blog.


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