---
title: joe Product & Tech Blog | Cass Clark
description: Cass is a former barista, coffee shop manager and current marketing specialist at joe.
---

[![joe-logo-2023-edition_joe logo white on red](https://blog.joe.coffee/hs-fs/hubfs/joe-logo-2023-edition_joe%20logo%20white%20on%20red.png?width=75&height=75&name=joe-logo-2023-edition_joe%20logo%20white%20on%20red.png)](https://joe.coffee)

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- [FAQs](https://support.joe.coffee)
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    - [COMMUNITY HUB](https://joe-partner-community.circle.so)
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[OWNER LOGIN](https://manage.joe.coffee/login) [ORDER AHEAD](https://shop.joe.coffee)

AUTHOR

# Cass Clark

Cass is a former barista, coffee shop manager and current marketing specialist at joe.

## Stories by Cass

---

<https://blog.joe.coffee/product/product-update-day-to-day>

Coffee Shop Owner

### [Product Updates: For your day to day](https://blog.joe.coffee/product/product-update-day-to-day)

In the past month we have worked endlessly to provide our partners with essential tools to support their day to day operations. Included but not...

 Cass Clark  Jun 28, 2024

<https://blog.joe.coffee/product/save-a-tab>

Barista Workflow

### [Enhancing Efficiency: Introducing Save a Tab for Busy Baristas](https://blog.joe.coffee/product/save-a-tab)

Enhance efficiency for busy baristas with the new Save a Tab feature from Joe Point of Sale, streamlining order-taking and optimizing operations for...

 Cass Clark  May 14, 2024

<https://blog.joe.coffee/product/recent-joe-updates-april-2024>

joe POS

### [April 2024 Updates: Enhanced in-person Gift Card experiences and more](https://blog.joe.coffee/product/recent-joe-updates-april-2024)

This month's updates to joe Point of Sale include enhanced in-person gift card experiences, and the ability to search for a customer and start their...

 Cass Clark  Apr 8, 2024

<https://blog.joe.coffee/product/single-screen-mode>

joe POS

### [One Screen Mode Offers Workflow Resilience & Efficiency on joe Point of Sale](https://blog.joe.coffee/product/single-screen-mode)

Discover the new One Screen Mode on joe Point of Sale, offering coffee shops workflow resilience and efficiency with a single device.

 Cass Clark  Jan 24, 2024

<https://blog.joe.coffee/product/barista-tip-management-tool>

### [Introducing the Barista Tip Management Tool: A Game-Changer for Coffee](https://blog.joe.coffee/product/barista-tip-management-tool)

joe's new Barista Tip Management Tool, designed to enhance cash till accuracy, barista efficiency, and provide valuable insights for coffee shop...

 Cass Clark  Dec 5, 2023

<https://blog.joe.coffee/product/joe-rewards-brings-coffee-shops-their-own-crm-tool>

### [Now Available! joe Rewards Brings Coffee Shops their Own CRM Tool](https://blog.joe.coffee/product/joe-rewards-brings-coffee-shops-their-own-crm-tool)

Discover joe Rewards' newest CRM tool for coffee shops, can help coffee shop owners connect with customers anywhere, build brand loyalty, and boost...

 Cass Clark  Nov 15, 2023

<https://blog.joe.coffee/product/joe-rewards-bring-modern-marketing-tools-for-busy-coffee-shop-owners>

### [joe Rewards Bring Modern Marketing Tools for Busy Coffee Shop Owners](https://blog.joe.coffee/product/joe-rewards-bring-modern-marketing-tools-for-busy-coffee-shop-owners)

Learn how small coffee shop owners can harness the power of modern marketing tools, just like Starbucks, to connect with customers and build loyalty.

 Cass Clark  Nov 15, 2023

<https://blog.joe.coffee/product/october-2023-gift-cards-powered-by-joe-point-of-sale>

All

### [October 2023 | Gift Cards Powered by joe Point of Sale](https://blog.joe.coffee/product/october-2023-gift-cards-powered-by-joe-point-of-sale)

Independent coffee shops to can now order and accept physical gift cards. Boost brand loyalty and get cash upfront this holiday season. Learn more...

 Cass Clark  Oct 31, 2023

<https://blog.joe.coffee/product/most-impactful>

joe POS

### [joe Product Review - Most Impactful So Far](https://blog.joe.coffee/product/most-impactful)

A review of the most impactful updates to joe so far in 2023 plus a sneak peak into what's ahead and just how it will help indie coffee shops grow.

 Cass Clark  Aug 22, 2023

<https://blog.joe.coffee/product/joe-point-of-sale-updates-june>

### [June 2023 Updates | Resilience & Reliability](https://blog.joe.coffee/product/joe-point-of-sale-updates-june)

The update improves the efficiency and stability of the joe Point of Sale app through web sockets technology and on-screen payment prompts.

 Cass Clark  Jun 15, 2023

<https://blog.joe.coffee/product/joe-point-of-sale-updates>

### [Point of Sale Updates- May 2023](https://blog.joe.coffee/product/joe-point-of-sale-updates)

Learn about the latest updates to our product, including better order management, enhanced sales summary, and bug fixes.

 Cass Clark  May 12, 2023

<https://blog.joe.coffee/product/april-2023>

joe POS

### [Product Updates: March & April 2023](https://blog.joe.coffee/product/april-2023)

This month's update to joe Point of Sale includes redeeming promo codes in-person as well as applying discounts to an entire ticket. Plus a look...

 Cass Clark  Apr 21, 2023

<https://blog.joe.coffee/product/february-2023>

joe POS

### [Product Updates: January & February 2023](https://blog.joe.coffee/product/february-2023)

Updates include barista efficiency, digital receipts for coffee shop owners, and new models of receipt printers compatible with joe product lines.

 Cass Clark  Feb 18, 2023

<https://blog.joe.coffee/product/pos-menu-update>

joe POS

### [Updated POS Design Improves Barista Efficiency](https://blog.joe.coffee/product/pos-menu-update)

This latest update redesigns the joe POS menu and checkout flow to maximize barista efficiency and increase the number of customers they can serve.

 Cass Clark  Apr 19, 2022

<https://blog.joe.coffee/product/loyalty-marketing-dashboard>

### [Loyalty Marketing Dashboard gives shop owners powerful insight](https://blog.joe.coffee/product/loyalty-marketing-dashboard)

New Loyalty Marketing dashboard makes it easy for shop owners to view the impact of joe loyalty marketing.

 Cass Clark  Mar 18, 2022

<https://blog.joe.coffee/product/consumer-app-product-update>

Mobile Ordering

### [A New and Improved joe Consumer Experience](https://blog.joe.coffee/product/consumer-app-product-update)

A comprehensive detail of the February 2022 updates to the joe Mobile Ordering consumer app.

 Cass Clark  Feb 8, 2022

<https://blog.joe.coffee/product/october-2021-update-joe-merchant-plus>

Coffee Shop Owner

### [A More Performant joe Merchant PLUS](https://blog.joe.coffee/product/october-2021-update-joe-merchant-plus)

This update has made strides in design and performance in the joe Merchant PLUS app specifically for high volume shops on the joe network.

 Cass Clark  Oct 21, 2021

**Let's build coffee**   
and community together.

Sign up today to get the inside scoop on all things independent coffee. From industry trends to inspiration about how to innovate, find out how others are thriving by leveraging joe's effortless technology.

### ![joe-logo-2023-edition_joe logo white on red](https://blog.joe.coffee/hs-fs/hubfs/joe-logo-2023-edition_joe%20logo%20white%20on%20red.png?width=92&height=92&name=joe-logo-2023-edition_joe%20logo%20white%20on%20red.png)

The complete ordering system, built for local coffee shops to thrive. 

 

### Resources

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