Industry Trends

[Infographic] Economic realities of indie coffee shop owners

Results from a survey of coffee shop owners and the economic realities they are facing as a small business owner

Small business owners across the U.S. are feeling the pressures of rising costs, supply chain issues, lingering Covid restrictions, and labor shortages. In a brief survey, we polled shop owners and operators about their realities and to get a sense of how these factors are impacting their coffee business.

The infographic below shows key takeaways from the survey results.

It's clear from the results that shop owners' operational mindset has shifted from a position of growth to one of savings. 

80% of coffee orders placed are to-go. And optimizing operational efficiency through technology is often overlooked as a option to both save on costs and grow, all without adding stress to your already heavy workload. 

With the right technology, priced for small business and built specifically to serve coffee customers on-the-go, independent coffee owners can go from just surviving to truly thriving. 

joe Point of Sale harmonizes barista workflow, integrating in-person and digital orders, builds customer loyalty with a built-in program that rivals Starbucks, and effortlessly helps indie coffee acquire new customers. 

Our Growth Calculator estimates your cost savings and evaluates potential for growth. Learn more below, or email us at to chat directly with a joe rep. Take the grind out of running your coffee shop.

Estimate your growth on joe


Survey Results - Infographic (1)


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