--- title: "April 2024 Updates: Enhanced in-person Gift Card experiences and more" description: This month's updates to joe Point of Sale include enhanced in-person gift card experiences, and the ability to search for a customer and start their order. image: https://blog.joe.coffee/hubfs/jenny-ueberberg-jI6rCVv9IFk-unsplash.png --- [![joe-logo-2023-edition_joe logo white on red](https://blog.joe.coffee/hs-fs/hubfs/joe-logo-2023-edition_joe%20logo%20white%20on%20red.png?width=75&height=75&name=joe-logo-2023-edition_joe%20logo%20white%20on%20red.png)](https://joe.coffee) - [PRODUCT OVERVIEW](https://joe.coffee/point-of-sale) - [TESTIMONIALS](https://joe.coffee/testimonials) - [PRICING](https://joe.coffee/pricing) - [ABOUT US](https://joe.coffee/why-joe) - [FAQs](https://support.joe.coffee) - RESOURCES - [COMMUNITY HUB](https://joe-partner-community.circle.so) - [INDUSTRY BLOG](https://blog.joe.coffee) - [PARTNER STORIES](https://blog.joe.coffee/testimonials) [OWNER LOGIN](https://manage.joe.coffee/login) [ORDER AHEAD](https://shop.joe.coffee) joe POS # April 2024 Updates: Enhanced in-person Gift Card experiences and more This month's updates to joe Point of Sale include enhanced in-person gift card experiences, and the ability to search for a customer and start their order. [Cass Clark](https://blog.joe.coffee/product/author/cass-clark) Apr 8, 2024 --- ## Search for a Customer Name, then Start their Order Instantly This latest update takes [Customer Favorites](https://4591743.hubspotpreview-na1.com/revolutionizing-in-shop-ordering-with-customer-favorites)to the next level! If baristas know your customers by name, they can now use the Customer Tab to search for a customer, then tap the "Start Order" to instantly log in the customer's rewards profile, see their Favorites, and begin their order.       ## Gift Card Deals now available for *all* Gift Card purchases Whether purchasing a card for yourself or a friend, or many gift cards for your coworkers, all gift cards purchases now qualify for active deals. Regardless of if the card is attached to a loyalty phone number, gift card deals apply. ![# (15)](https://blog.joe.coffee/hs-fs/hubfs/%23%20(15).png?width=469&height=328&name=%23%20(15).png) Read more:[Gift Card Deals, What they are and how to create your own](https://support.joe.coffee/article/235-manage-rewards-card-deals)   ## 'For You' or 'For Family/Friend' when purchasing a gift card In addition, during the gift card loading process there is now the ability to choose if the gift is For You (the customer purchasing the gift card) or 'For a Friend". If the gift card load is 'For You', it will automatically be linked to the rewards account, but if it is 'For a Friend', the purchasing customer can earn rewards on that purchase but the card balance is not yet associated with a rewards account.        ## Link a rewards account to a physical gift card without having to make a purchase This latest update allows baristas to link a customer's rewards profile to the gift card without having to make a purchase first. See how in the video below.  At any point in the transaction, baristas can tap the Gift icon on the menu, then select to check the balance of the card. With the balance of the card available, baristas can follow the prompts on screen to link the customer account.       ## Updates to UI for Gift Card Refunds In the chance baristas need to refund a gift card, baristas will notice "Refundable Amount". If the gift card was purchased with a deal, such as Load $50 and get $60, only the $50 will be available to refund. ![# (14)](https://blog.joe.coffee/hs-fs/hubfs/%23%20(14).png?width=450&height=314&name=%23%20(14).png) Please note: Gift Card Refund policies are on a store-by-store basis, and up to the discretion of the shop owner.     [joe POS](https://blog.joe.coffee/product/tag/joe-pos) ## Similar posts joe POS ### [Point of Sale Feature Releases](https://blog.joe.coffee/product/feature-release-loyalty) To extend the joe growth model to in-person experience, this month's product update includes two new features: in-person reward redemption & joe... Mario Sanchez Feb 18, 2023 joe POS ### [Product Updates: January & February 2023](https://blog.joe.coffee/product/february-2023) Updates include barista efficiency, digital receipts for coffee shop owners, and new models of receipt printers compatible with joe product lines. Cass Clark Feb 18, 2023 joe POS ### [Product Updates: March & April 2023](https://blog.joe.coffee/product/april-2023) This month's update to joe Point of Sale includes redeeming promo codes in-person as well as applying discounts to an entire ticket. Plus a look... Cass Clark Apr 21, 2023 **Let's build coffee** and community together. Sign up today to get the inside scoop on all things independent coffee. From industry trends to inspiration about how to innovate, find out how others are thriving by leveraging joe's effortless technology. ### ![joe-logo-2023-edition_joe logo white on red](https://blog.joe.coffee/hs-fs/hubfs/joe-logo-2023-edition_joe%20logo%20white%20on%20red.png?width=92&height=92&name=joe-logo-2023-edition_joe%20logo%20white%20on%20red.png) The complete ordering system, built for local coffee shops to thrive.    ### Resources - [Get a Demo](https://joe.coffee/get-started) - [Partner Login](https://merchant.joe.coffee/) - [Support](https://support.joe.coffee/) - [Blog](https://blog.joe.coffee) - [Merchant Terms of Service](https://joe.coffee/merchant-tos/) - [Terms & Conditions and Privacy Policy](https://joe.coffee/terms-of-service-privacy-policy/) ### Our Company - [About Us](https://joe.coffee/why-joe) - [Contact Us](https://support.joe.coffee) © 2023 Coffey Ventures, Inc. All rights reserved [Privacy Policy](https://joe.coffee/terms-of-service-privacy-policy/) [Powered by Atlas - a B2B SaaS HubSpot theme](https://www.kalungi.com/atlas-hubspot-theme-for-b2b-saas-software) ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://4591743.fs1.hubspotusercontent-na1.net/hubfs/4591743/search%20customer.mov", "dateModified" : "2024-04-08T20:47:12.316Z", "duration" : "PT20S", "height" : 1080, "name" : "search customer", "thumbnailUrl" : "https://4591743.fs1.hubspotusercontent-na1.net/hubfs/4591743/search%20customer.mov/medium.jpg?t=0", "uploadDate" : "2024-04-08T20:47:12.311Z", "width" : 1728 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://4591743.fs1.hubspotusercontent-na1.net/hubfs/4591743/for%20friend.mov", "dateModified" : "2024-04-08T20:47:11.223Z", "duration" : "PT26S", "height" : 1080, "name" : "for friend", "thumbnailUrl" : "https://4591743.fs1.hubspotusercontent-na1.net/hubfs/4591743/for%20friend.mov/medium.jpg?t=0", "uploadDate" : "2024-04-08T20:47:11.218Z", "width" : 1728 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://4591743.fs1.hubspotusercontent-na1.net/hubfs/4591743/link%20account.mov", "dateModified" : "2024-04-08T20:47:20.716Z", "duration" : "PT58S", "height" : 1080, "name" : "link account", "thumbnailUrl" : "https://4591743.fs1.hubspotusercontent-na1.net/hubfs/4591743/link%20account.mov/medium.jpg?t=0", "uploadDate" : "2024-04-08T20:47:20.711Z", "width" : 1728 } ```