Updated POS Design Improves Barista Efficiency

This article details the release notes for the latest joe Point of Sale product update. This latest version include more intuitive designs, more performant technology for baristas accepting in-person orders through joe POS.

An Elevated Barista Experience with joe Point of Sale

80% of coffee orders made are to-go. So at joe, we're continuously updating and optimizing technology to fit the needs of both customers on the go, and baristas in shop. 

This latest update to the joe Point of Sale includes massive improvements to the Menu and Checkout screens, aimed at providing baristas with an easier to use interface to serve in-person orders.

This article details the features of this latest release, as well as how this will positively impact barista's efficiency, accuracy, and customer relationships to serve even more coffee lovers.

See how it works here!

New flow optimized for barista efficiency

Baristas have a lot to juggle, all while creating the highest quality coffee and customer experience. In an effort to simplify their workflow and make their experience more efficient, joe Point of Sale's new Menu Screen layout and design is optimized for creating in-person orders in only a few quick taps.

In this latest update, baristas can toggle among the different Menu Categories and Subcategories across the top to quickly navigate the menu. So more unnecessary scrolling to find the item!

Item Sizes and Options automatically display when adding an item to the order so baristas can efficiently customize the item to the customers' specification. Configured with a printer, this update now eliminates the need to write lengthy orders on cups or relay information.

This overall more intuitive design eliminates unnecessary additional steps to checkout, opening up precious time for baristas to focus more on customer relations.

Simplified Checkout Flow

The latest update also includes a more efficient and accurate checkout flow for baristas. With this design update, now baristas can view the ticket total, edit items, duplicate or delete them, add a customer name, update pickup instructions, process credit cards or accept cash payments all in one place!

Additionally, this release improves the modal for processing cash transactions to eliminate errors when giving change. 

Lastly, to eliminate additional steps from checkout to fulfilling an order, the order is automatically added to the queue in the Order Status Screen after the transaction is complete. 

Improving performance and reliability

joe Point of Sale partners will notice drastic improvements to the app's overall speed and performance. In addition, this latest also stabilizes the connection between the joe POS and bluetooth card reader and gives baristas the tools to troubleshoot card reader connection issues. 

Our joe Support Tool has additional support regarding the joe Point of Sale, or feel free to email a joe team member at success@joe.coffee with any questions.

To learn more about how joe Point of Sale can help streamline your barista's operations, automate your loyalty marketing, and acquire new customers who would otherwise choose corporate watch our virtual demo below.