--- title: Hot Shot Sisters Maximizes Revenue in Slow Months description: Hot Shot Sisters earns additional revenue through joe to keep the shop profitable during Alaska winters. image: https://blog.joe.coffee/hubfs/Hot%20Shot%20Sisters%20Cup.jpg --- [![joe-logo-2023-edition_joe logo white on red](https://blog.joe.coffee/hs-fs/hubfs/joe-logo-2023-edition_joe%20logo%20white%20on%20red.png?width=75&height=75&name=joe-logo-2023-edition_joe%20logo%20white%20on%20red.png)](https://joe.coffee) - [PRODUCT OVERVIEW](https://joe.coffee/point-of-sale) - [TESTIMONIALS](https://joe.coffee/testimonials) - [PRICING](https://joe.coffee/pricing) - [ABOUT US](https://joe.coffee/why-joe) - [FAQs](https://support.joe.coffee) - RESOURCES - [COMMUNITY HUB](https://joe-partner-community.circle.so) - [INDUSTRY BLOG](https://blog.joe.coffee) - [PARTNER STORIES](https://blog.joe.coffee/testimonials) [OWNER LOGIN](https://manage.joe.coffee/login) [ORDER AHEAD](https://shop.joe.coffee) # Hot Shot Sisters Maximizes Revenue in Slow Months Hot Shot Sisters earns additional revenue through joe to keep the shop profitable during Alaska winters. [Cass Clark](https://blog.joe.coffee/testimonials/author/cass-clark) Jan 30, 2020 ---   ![Hot Shot Sisters Staff](https://blog.joe.coffee/hs-fs/hubfs/Hot%20Shot%20Sisters%20Staff.jpg?width=480&name=Hot%20Shot%20Sisters%20Staff.jpg)*Left - Right: Kourtney (Trainer & Executive Assistant), Krystal (Owner), Jenny (Operations Leader)* ## Highlights - Boosts revenue by ~20% during typically slow months - Customizable menu is perfect for a cafe with lots of food items - Increasing monthly mobile transactions over 20%  ## The Hot Shot Sisters Story Krystal Wester was born to be a coffee business owner. At only 19, she opened her first drive thru coffee stand in Hawaii on the military base where her family was stationed.  When fate brought them back to Fairbanks, Alaska she took the opportunity to harness her degree and newly-earned business experience to become a serial entrepreneur opening several small businesses over the last decade.  In the summer of 2019, Krystal was once again called to coffee and launched Hot Shot Sisters - 10 years after her first coffee venture.  **Hot Shot Sisters** reps the motto "**Stay Fresh!"** The shop brings healthy options to on-the-go customers that need a convenient pick-me-up, especially during the frigid winter months. Her shop serves fresh pressed juices, smoothie bowls, and of course a variety of espresso of drinks to bring a little extra sunshine to her Fairbanks community.  Krystal and team take a clever approach to giving back to the community they serve with a program they call "Hot Shot Crusade" drink of the quarter. Every time a customer orders the signature themed-drink, Hot Shots Sisters donates $1.00 to a new local non-profit each quarter. The program is a great best practice for shops looking to give back AND educate customers on promising new drinks from the menu. ![Hot Shot Sisters Icicles](https://blog.joe.coffee/hs-fs/hubfs/Hot%20Shot%20Sisters%20Icicles.jpg?width=516&name=Hot%20Shot%20Sisters%20Icicles.jpg) *"A fun pic of Hot Shot Sisters Drive Thru enduring the cold winter... icicles are a part of life in this Frozen Tundra & community we call Fairbanks. It’s the largest furthest north city in AK." -Krystal* ## Why Mobile Ordering? Alaska winters are brutal! Krystal knew to keep her business strong year round she needed a way for her customers to order her food and drinks regardless of the frigid temps - Especially for her regular customers at nearby gyms. With 32 different food items and a diverse drinks menu spanning coffee and fresh-pressed juice, the ability to accommodate robust food and drink modifiers were an absolute must.  ***"We wanted a system for people to preorder, and something that could cater to a juice bar and smoothies." ** - Krystal Wester, Owner of Hot Shots Sisters* ## Why joe? So in November of 2019, Krystal and her business partner headed to CoffeeFest PNW knowing it was the perfect place to find a solution that could take their customer experience to the next level. After speaking to the joe team, Krystal was able to demo the joe process from the point of view of a customer and a barista. She was sold on the full-featured menu customization and ability to tailor modifiers to every food and drink category on the menu. From a customer perspective, the experience felt worthy of the Hot Shots Sister brand she had worked so hard on refining. To start, Krystal set up a dedicated parking spot where they can walk out orders if there happens to be a line. The extra steps to serve mobile orders during busy time is well worth it, helping to ensure loyal customers never have to pass her up - even if there is a line.  ## Business Impact Despite a seasonal lull of a 20% decline on average that hits most of the coffee industry during the winter, Krystal has been able to keep revenue steady with help from joe.   After just two months on the network, Hot Shot Sisters is seeing growth in their daily orders. After doing over $1,500 in sales their first month they are on track to reach nearly $3,000 by the end of their third month using joe.    ## Similar posts joe POS ### [How joe Point of Sale helped The Wandering Bean Grow](https://blog.joe.coffee/testimonials/the-wandering-bean-and-joe-point-of-sale) How joe Point of Sale with built-in mobile ordering and loyalty helped launch this coffee shop into success Cass Clark Jun 1, 2023 Coffee Shop Owner ### [Kalona Coffee House optimizes workflow + revenue with joe](https://blog.joe.coffee/testimonials/kalona-coffee-house) How this coffee shop uses joe and Square integration to maximize their workflow, better serve their customers, and open up new opportunities for joe... Cass Clark Jun 14, 2022 Mobile Ordering ### [How joe POS & Loyalty helps Maple Moose Coffee Co. differentiate](https://blog.joe.coffee/testimonials/how-joe-point-of-sale-loyalty-helps-maple-moose-differentiate) Creating a memorable experience and setting her coffee shop apart from others was the goal. joe helped this coffee entrepreneur get there. Cass Clark Sep 28, 2022 **Let's build coffee** and community together. Sign up today to get the inside scoop on all things independent coffee. From industry trends to inspiration about how to innovate, find out how others are thriving by leveraging joe's effortless technology. ### ![joe-logo-2023-edition_joe logo white on red](https://blog.joe.coffee/hs-fs/hubfs/joe-logo-2023-edition_joe%20logo%20white%20on%20red.png?width=92&height=92&name=joe-logo-2023-edition_joe%20logo%20white%20on%20red.png) The complete ordering system, built for local coffee shops to thrive.    ### Resources - [Get a Demo](https://joe.coffee/get-started) - [Partner Login](https://merchant.joe.coffee/) - [Support](https://support.joe.coffee/) - [Blog](https://blog.joe.coffee) - [Merchant Terms of Service](https://joe.coffee/merchant-tos/) - [Terms & Conditions and Privacy Policy](https://joe.coffee/terms-of-service-privacy-policy/) ### Our Company - [About Us](https://joe.coffee/why-joe) - [Contact Us](https://support.joe.coffee) © 2023 Coffey Ventures, Inc. All rights reserved [Privacy Policy](https://joe.coffee/terms-of-service-privacy-policy/) [Powered by Atlas - a B2B SaaS HubSpot theme](https://www.kalungi.com/atlas-hubspot-theme-for-b2b-saas-software)