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How joe POS helped Vail Coffee Stop take the next step
joe Point of Sale helps Vail Coffee Stop streamline workflow and boost customer experience.
Vail Coffee Stop in in Vail, Arizona has partnered with joe to streamline workflow, improve customer experience, and boost their loyalty marketing with the joe point-of-sale built for coffee shops of all shapes and sizes.
We sat down with Vail Coffee Stop owner Mike Tate to talk about how this single tool has transformed the barista workflow, cutting transaction time in half. Read the full Q&A below.
Q&A with Mike Tate, Vail Coffee Stop Owner
A: "Everyone is excited to see something new and really get excited when I explain it is a way for them to earn rewards for their drinks. Once they use the screen a few times they know to walk to the window and start entering their phone number. Some people have mentioned they appreciate seeing what drinks we ring up in front of them so they know we are making the correct drink. Our tipping average has gone up significantly as well."