Exciting New Feature Announcement: Empowering Coffee Shops with Joe's Enhanced Loyalty and Gift Card Tools

At Joe, we're always working to bring more value to our partners—coffee shop owners and managers like you—by building tools that help automate the parts of your business that are less enjoyable, allowing you to focus on what you love: serving your community. Today, we're thrilled to announce a new feature that will significantly boost your cash flow and deepen customer loyalty, all while enhancing the seamless experience you already enjoy with Joe's platform.

Why We’re Introducing This Feature

Our mission at Joe is simple: to make running a coffee shop easier, more profitable, and more enjoyable. We’ve listened to your feedback and dug deep into the data to understand what really drives value for your business. One powerful insight we've uncovered is the psychological impact of customers paying with a stored value balance. When customers have already loaded money onto their loyalty or gift card, they’re more likely to make additional trips to your shop rather than settling for a corporate chain. This not only boosts your revenue but also strengthens your connection with your customers.

Introducing: Enhanced Loyalty and Gift Card Capabilities

(Excerpt from full demo in joe Partner Group on Facebook) 

Building on the success of our current loyalty and gift card features, we’re excited to introduce even more functionality designed to increase your cash flow and secure customer loyalty.

1. Stored Value Card Integration: With our new update, your customers can load funds onto their loyalty cards, which they can then use for in-person purchases or mobile orders. This creates a powerful incentive for them to choose your shop over others, driving repeat visits and higher overall spending.

2. Automated Campaigns: Save time and increase effectiveness with our automated marketing campaigns. These allow you to set up targeted promotions that automatically send personalized messages to your customers, welcoming them to the app or thanking them for their loyalty. With just a few clicks, you can create campaigns that run on autopilot, ensuring you stay top-of-mind without lifting a finger.

3. Customizable Messaging: Now, you can fully customize the messages your customers receive from your shop. Whether it’s the name of your business or a personalized thank you note, you control the branding and messaging that reaches your customers, helping to build a consistent and memorable brand experience.

4. New Subscription Features Coming Soon: To further enhance your cash flow, we’re also working on launching subscription features that will allow your customers to pay upfront for their coffee, providing you with even more financial stability. Stay tuned for more updates on this exciting development.

Why Upgrade to Joe’s Full Payments Platform?

If you’re not yet running on our complete payments platform, now is the time to make the switch. Shops that use our full platform see greater engagement and more purchases from existing loyalty customers. By offering in-person payment options, you unlock the full potential of Joe’s loyalty tools, driving even more value for your business.

We understand that upgrading might feel like a big step, so we’re here to support you every step of the way. If you have questions or need more information, our team is ready to help.

Join the Conversation

We’re committed to building this platform together with you. Our Facebook community is your hub for support, product updates, and feedback. We’ll be sharing more videos like this one to explain new features, offer best practices, and answer your questions. Your feedback is invaluable to us, so please don’t hesitate to share your thoughts in the comments.

Thank you for being a part of the Joe community. We’re excited about what’s ahead and can’t wait to see how you use these new tools to grow your business.

Have a support request? Go to support.joe.coffee for live chat.