--- title: How we're supporting shops during COVID-19 description: In response to COVID-19, we are reducing rates for coffee shops and expanding availability to help in any way we can. image: https://blog.joe.coffee/hubfs/bradley-pisney-d1WGcyc_HWw-unsplash.jpg --- [![joe-logo-2023-edition_joe logo white on red](https://blog.joe.coffee/hs-fs/hubfs/joe-logo-2023-edition_joe%20logo%20white%20on%20red.png?width=75&height=75&name=joe-logo-2023-edition_joe%20logo%20white%20on%20red.png)](https://joe.coffee) - [PRODUCT OVERVIEW](https://joe.coffee/point-of-sale) - [TESTIMONIALS](https://joe.coffee/testimonials) - [PRICING](https://joe.coffee/pricing) - [ABOUT US](https://joe.coffee/why-joe) - [FAQs](https://support.joe.coffee) - RESOURCES - [COMMUNITY HUB](https://joe-partner-community.circle.so) - [INDUSTRY BLOG](https://blog.joe.coffee) - [PARTNER STORIES](https://blog.joe.coffee/testimonials) [OWNER LOGIN](https://manage.joe.coffee/login) [ORDER AHEAD](https://shop.joe.coffee) Industry Trends # How we're supporting shops during COVID-19 In response to COVID-19, we are reducing rates for coffee shops and expanding availability to help in any way we can. [Joe Success Team](https://blog.joe.coffee/author/joe-success-team) Mar 16, 2020 ---   ## **We're expanding availability for joe** As more states consider or announce limiting cafes and coffee shops to take-out, we have been overwhelmed with demand.  It’s incredibly important to us that we step up for coffee business owners at a time when they need us most. As a result, we are making a few short-term adjustments so that we can serve every shop in the U.S.  **First, we are waiving commission for the first 30 days on joe.** During this period, all new partners will only be charged the processing price of 2.9% to serve their customers with order ahead for pickup. Per usual, we do not require any contracts, monthly subscriptions or commitments of any kind. We are a strictly pay-for-performance service. Then, we charge just 9% including processing and continue to invest aggressively in deals and offers to keep you top of mind and maximize your revenue per customer. **Additionally, we are waiving our setup fees** until the government-placed limitations are lifted. For businesses that don’t already have a dedicated iOS (available in app store 3/23) or Android tablet that is version 6.0 (Marshmallow) or newer  to receive orders, we are providing them at a subsidized cost of $199.  ## GETTING STARTED To launch mobile ordering at your shop, complete the steps below and an account manager will reach out directly with next steps.  1. [Register  ](https://t.sidekickopen79.com/s1t/c/5/f18dQhb0S7lM8dDMPbW2n0x6l2B9nMJN7t5X-FfhMynW4XHzV-2z93t-N56dSCtJbD8R102?te=W3R5hFj4cm2zwW3W0gYb3FbswHW3K3hZ043W8-wW43Qghc3JF5l8W43Vs871hZ9qDW49RMBh3P4fn40&si=7000000001553203&pi=c9f30a73-d82e-4e6a-9cce-f4002dcb0e28) 2. [Tell us about your menu](https://joecoffee.typeform.com/to/x4mCiA) 3. Launch as early as later that day! For any questions or to chat with a representative, email us at [success@joe.coffee](mailto:success@joe.coffee).    [Industry Trends](https://blog.joe.coffee/tag/industry-trends) ## Similar posts Industry Trends ### [joe Sponsoring International Women's Day Event in Seattle](https://blog.joe.coffee/womens-day-mentorship-event) joe Coffee is thrilled to sponsor a Virtual Coffee Hour for World Affair Council of Seattle's Annual International Women’s Day Speed Mentorship event Joe Success Team Mar 12, 2021 Industry Trends ### [Seattle Coffee Week begins October 1st!](https://blog.joe.coffee/seattle-coffee-week) Seattle Coffee Week, Oct 1 - 14, celebrates craft, community, resilience, and delicious Seattle coffee! Plus $1 coffee for new users in the Seattle... Joe Success Team Sep 13, 2021 Industry Trends ### [INFOGRAPHIC: The State of Mobile Ordering for Coffee Shops](https://blog.joe.coffee/infographic-mobile-ordering-is-transforming-coffee-shop-marketing-and-loyalty) Mobile ordering at coffee shops has been transformed by Starbucks, but indie coffee has been left out in the cold until now. With joe, local coffee... Joe Success Team Oct 16, 2019 **Let's build coffee** and community together. Sign up today to get the inside scoop on all things independent coffee. From industry trends to inspiration about how to innovate, find out how others are thriving by leveraging joe's effortless technology. ### ![joe-logo-2023-edition_joe logo white on red](https://blog.joe.coffee/hs-fs/hubfs/joe-logo-2023-edition_joe%20logo%20white%20on%20red.png?width=92&height=92&name=joe-logo-2023-edition_joe%20logo%20white%20on%20red.png) The complete ordering system, built for local coffee shops to thrive.    ### Resources - [Get a Demo](https://joe.coffee/get-started) - [Partner Login](https://merchant.joe.coffee/) - [Support](https://support.joe.coffee/) - [Blog](https://blog.joe.coffee) - [Merchant Terms of Service](https://joe.coffee/merchant-tos/) - [Terms & Conditions and Privacy Policy](https://joe.coffee/terms-of-service-privacy-policy/) ### Our Company - [About Us](https://joe.coffee/why-joe) - [Contact Us](https://support.joe.coffee) © 2023 Coffey Ventures, Inc. All rights reserved [Privacy Policy](https://joe.coffee/terms-of-service-privacy-policy/) [Powered by Atlas - a B2B SaaS HubSpot theme](https://www.kalungi.com/atlas-hubspot-theme-for-b2b-saas-software)